Course ID   2201
Course Name   Making the Transition to Management
     
Sponsor Name   PA DEP: Training Section
     
Primary Contact   William J McNamara
    wmcnamara@pa.gov 
    717-705-6350 
     
Website   Partner Website
     
Description    
This course provides newly appointed managers with tools to apply to their new role. Practical applications of planning, organizing, coaching, conflict resolution, and managerial responsibilities as well as the basics of communicating, motivating, and delegating were also discussed and interactively explored giving and receiving feedback with peers, managers and subordinates.
     
Course Level   Advanced
     
Course Content    
*The Challenges of Management - making the transistion *Management Styles - learning your style *Communication and Feedback - how to listen and give feedback *Performance Management - constructive criticism techniques *Setting Goals - SMART goals *Motivation - recognition and encouragement
     
Approved Industry   Drinking Water and Wastewater
     
Target Audience    
Persons transitioning from non-supervisory to supervisory positions.
     
Training Format   Classroom
     
Type of Media    
Text
     
Contact Hours   12.0