Course ID   2201
Course Name   Making the Transition to Management
Sponsor Name   PA DEP: Training Section
Primary Contact   William J McNamara 
Website   Partner Website
This course provides newly appointed managers with tools to apply to their new role. Practical applications of planning, organizing, coaching, conflict resolution, and managerial responsibilities as well as the basics of communicating, motivating, and delegating were also discussed and interactively explored giving and receiving feedback with peers, managers and subordinates.
Course Level   Advanced
Course Content    
*The Challenges of Management - making the transistion *Management Styles - learning your style *Communication and Feedback - how to listen and give feedback *Performance Management - constructive criticism techniques *Setting Goals - SMART goals *Motivation - recognition and encouragement
Approved Industry   Drinking Water and Wastewater
Target Audience    
Persons transitioning from non-supervisory to supervisory positions.
Training Format   Classroom
Type of Media    
Contact Hours   12.0